01
Dispatcher
Review inquiries, contact customers, schedule work, assign technicians, and manage follow-ups.
Work · Project 03
BriskTrail
Operations software for wildlife teams. One clear trail from inquiry to field closeout — qualification, dispatch, field activity, scheduled rounds, and follow-up in one connected record.
- Product
- Wildlife operations
- Workflow
- Inquiry → closeout
- Field view
- Mobile-ready
Approved teams
01
Context
Wildlife work moves constantly between the office and the field. A request arrives with a location, animal, evidence, and photos; a dispatcher decides whether it is a fit; a technician takes the job; rounds, callbacks, and approvals follow.
When those handoffs live in a spreadsheet, paper notebook, and text-message thread, the service record fractures. BriskTrail keeps the operation on one chronological trail from first contact through completion.
BT
New inquiry
Demo operation
Inquiry record · BT-0247
Website request
Raccoon activity in attic
Morgan Lee · North Glendale, CA
Scratching heard above the primary bedroom after dark. Damage noticed near the north soffit; three photos attached.
7.4 mi from office Same-day contact 3 photos
Qualification
- Service area
- Match
- Wildlife type
- Supported
- Availability
- Confirmed
Review inquiry
02
One connected workflow
A submitted service request is an inquiry, not a confirmed appointment. The team qualifies the work first, then the accepted job carries its context through every office and field handoff.
- 01
Inquiry
Receive the request
- 02
Qualify
Confirm fit and timing
- 03
Dispatch
Assign the right person
- 04
Field work
Document activity
- 05
Follow-up
Close the loop
03
Product decisions
- i.
Qualify before dispatch
Location, wildlife type, urgency, evidence, service-area fit, and availability are reviewed before an inquiry becomes a job.
- ii.
One office-to-field record
Customer context, directions, instructions, updates, photos, wildlife activity, and trap records stay attached to the accepted job.
- iii.
Repeat work stays visible
Due field rounds, callbacks, approvals, unfinished tasks, and the next required visit remain connected to the original property and job.
04
Three focused views
02
Technician
See the complete job, get directions, record field activity, attach photos, and surface next actions.
03
Owner
See dispatch, due rounds, unassigned work, property history, and the health of the whole operation.
05
Where it stands
BriskTrail is in private early access for approved teams. The current product is focused on the full inquiry-to-field workflow, with mobile-ready views for the people doing the work.